In this guide, we’ll look at five important features to manage your business and delight your customers.
As a business owner, you’re not just grooming dogs—you’re also serving clients, managing people, and growing your business. That's why having software with customer-focused tools is essential to keeping your business organized and growing.
Customer management software helps you manage your customer data in a single place. Gingr safely stores pet parent and pet details, including:
For example, you could store information about a dog’s skin sensitivity or the pet parent's preference for a puppy cut. Having this information readily available helps you anticipate customer needs and better communicate with your customers. Pet parents love when your staff remembers preferences from visit to visit!
With Gingr Payments, you can:
With PCI-compliant, point-to-point encryption, you never have to worry about data security. Customers can safely keep encrypted payment options on file.
Managing your schedule is essential for keeping your business organized and ensuring that you can accommodate your busy customers.
But have you ever found yourself wading through your physical planner, trying to decode your own messy handwriting?
Gingr's appointment scheduling software automates scheduling, so you won’t find yourself in a position where you’ve double-booked a husky and a poodle for the same grooming appointment.
Gingr's facility calendar makes it easy to:
Communicating with your customers and staff is a crucial part of any business—and pet grooming is no exception. With Gingr, you can quickly and easily contact customers with:
With Gingr's communication features, your imagination is the limit. For example, if you offer a dog daycare in addition to your grooming services, you could send real-time updates to pet parents on how their fur babies are doing. You can also send news about sales, event marketing, invoices, and newsletters to hyper-targeted audiences.
Give your pet parents the gift of accessibility and speed.
With the Gingr for Pet Parents app, pet parents can easily book from the app, update their profiles, upload vaccinations, manage agreements, pay and view their invoice history, and much more.
The Gingr for Pet Parents App is included with every subscription for free in the Apple and Android app stores.
No matter what dog grooming industry trends pop up next, integrating Gingr’s all-in-one pet-care software into your business operations is an investment that will help your business for years to come. Essential, modern tools like secure digital payment processing and reporting features, the adaptability to help you collect data while engaging with customers, and streamlining operations will support your growth now and in the future.
Ready to leverage these trends to drive revenue and make your dog grooming business more efficient? Follow these additional resources to learn practical skills and impactful tools made for your pet-care business: