Locate My App

Locate My App

Looking for your app? If you have accessed Gingr from this device in the past, we can find your app and direct you to your login page. If you aren't redirected, please contact support@gingrapp.com.

Locate My App
knowledge base

Knowledge Base

Stuck on how to configure something? Want to know more about a feature? Check out our Knowledge Base for dozens of articles on how to use Gingr.

Visit the Knowledge Base
Gingr Payments

Gingr Payments

Need help with Gingr Payments powered by Stripe? Visit our Knowledge Base for our library of help articles, or sign in to your app to access support through live chat.

Gingr Payments Help


Need to reach CardConnect? Contact them for help troubleshooting your terminal, questions about your statement, etc. Call 877-828-0720 or visit their website.

Visit CardConnect
Status Updates

Status Updates

Want to be notified when issues are reported or when they are resolved? Sign up for status updates and receive an email and/or text message when something's not quite right.

Sign Up

Contact Support

Contact support by email
by phone at 888-503-4647
log in to your app for Live Chat